Interia Systems standard delivery is to a ground floor and will be delivered to site as long as there are no impeding stairs. Some furniture items will be delivered on pallets so customers must be in a position to unload pallets with a forklift or hand unload pallets without the aid of the delivery driver. Interia Systems is not responsible for removal of any pallets or packaging.
Interia Systems premium delivery service allows for warehouse to client delivery in a 2 man furniture truck. Delivery is guaranteed to any ground floor or above floor level with lift access.
Contact us below to upgrade to premium shipping and confirm your price..
[email protected]
1800 951 424
We believe our office furniture must meet your highest expectations and our service must follow suit. Our goal is to provide end to end customer satisfaction.
Special delivery requests can be put in the notes section at the checkout or sent to [email protected]. While we cannot guarantee exact time deliveries or outside business hours delivery we will try and fulfill any special delivery request. If you do require delivery within a certain hour (eg 8:00AM – 9:00AM) there is a $250.00inc GST surcharge.
If your shipping address is outside the designated delivery zones the please email [email protected] to request pricing. We can deliver to most locations in Australia
Once your order has been placed online you will receive a confirmation email confirming your order. The order then will be then entered into the system and we will contact you confirming your estimated delivery date or advising of any back orders.
Our standard delivery schedule is from Monday – Friday from 7:00AM – 4:00PM. Interia Systems reserves the right to change delivery times and is not responsible for any deliveries made outside the given estimated time of arrival. Where possible someone from the customer service team will contact to advise on delivery & installation delays.
Direct Office can’t guarantee that all couriers will be able to call prior to delivery. Direct Office requires customers to sign for their deliveries. If no-one is available to receive the delivery then a re delivery fee may apply.
